Jiangang "Jim" Dai and Richard Serfozo have been elected as fellows of the Institute of Mathematical Statistics, the most prestigious society in math statistics. Professor Dai received the award for fundamental contributions to applied probability through his work on fluid and diffusion approximations to multiclass queuing networks, and in particular for key contributions relating to the stability of such networks. Professor Serfozo received the award for contributions to the fields of point processes and stochastic networks and his editorial service to the profession.

Judith Norback received the Best Paper Award at the June meeting of the American Society of Engineering Education, Industrial Engineering Division. Her paper was titled, Teaching Workplace Communication in Senior Design.

New Faculty

Ronald L. Billings has joined the ISyE faculty as an assistant professor in the manufacturing systems area.

Billings has been an instructor at the University of Texas, as well as Concordia University in Austin. His experience includes service in the U.S. Air Force as a civilian radiographic file technician. From 1991 to 2002, he worked at SEMATECH (a consortium of semiconductor manufacturing companies) in Austin, as an engineering editor/team leader, automation engineer, faculty architecture group manager, and material logistics standards project manager. Since that time, he has served as partner and chief executive officer for Fluid Analysis for Balancing Queues, an Austin company that develops software for factory scheduling and dispatching using fluid models.

Billings holds a bachelor's in Electrical Engineering (with honors); a master's in Business Administration; a master's in Mechanical Engineering; a master's in Computational and Applied Mathematics; and a doctorate in Operations Research and Industrial Engineering — all from the University of Texas at Austin.



• Fall 2003 Engineering Enterprise Table of Contents
• Engineering Enterprise Home Page



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