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Refund/Return Policy (seen in below the button).
Effective Date: October 13, 2009
Subscriptions: Magazine subscriptions can be canceled at any point. A refund will be issued based on the unused part of the subscription remaining after the cancellation date. Magazines cannot be returned for a refund.
Online Classified Advertisements: There are no refunds on classified advertisements after the ad has posted.
OR/MS Today Resource Directory Listings: There are no refunds on directory listings after the listing has posted.
Books and E-books: Originally printed books (with the exception below*) may be returned to Lionheart Publishing at the purchaser's expense. Refunds will be issued if the book arrives in salable condition. There are no refunds on e-books after 24 hours of payment.
* A Comprehensive Guide to Managing Never Events and Hospital-Acquired Conditions: Atlantic Information Services, Inc. (AIS) offers a full refund on this book if returned to AIS within 30 days of the purchase date. Please contact AIS for further details: firstname.lastname@example.org; (800) 521-4323; AIS, 1100 17th Street, NW, Suite 300, Washington, DC 20036
If you have made a purchase in error Lionheart Publishing will determine validity of issuing a refund on a case-by-case basis. Please contact: Patton McGinley at email@example.com, (888) 303-5639, ext. 214; OR, Pam Miller at firstname.lastname@example.org, (888) 303-5639, ext. 224.
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Lionheart Publishing, Inc.
506 Roswell Street, Suite 220, Marietta, GA 30060, USA
Phone: 770-431-0867 | Fax: 770-432-6969