September 1996 € Volume 6 € Number 9


Building Item Families


By Jan Young, CFPIM



Modern warehouses often handle between 30,000 and 100,000 different items with a product life extending from three months to 30 years. It is not unusual for a warehouse to handle 5,000 to 25,000 new items annually. New items are frequently the hottest ones in the business and there is often great pressure to begin receiving, picking and shipping these items immediately.

Conflicting with the need for rapid product introduction is the warehouse's need to plan the handling of these items: where they will be stored and how they will be picked. Planning takes time, and with several thousand new items, it can be a massive job. Yet the efficiency of the warehouse depends on handling each item to the best advantage.

One solution to this conflict is the concept of an item family. An item family is simply a group of similar items. Properly structured, all of the items in a family would share similar warehousing practices. With a set of item family definitions in place, procedures can be developed for each and then new items can be planned by simply assigning them to a family. Even if the process is done manually, it is much faster for a planner to locate a similar item and determine the family than it is to do a complete analysis. The time needed to plan a large slug of new items can thus be reduced from months to a matter of days or, with computer assistance, even less.

Once definitions are established for the item families, changes can be made, but aren't desirable. Item families, therefore, should be well-thought out. To help you in the development of item families, here is a list of some of the characteristics of well-designed families:

  • In most businesses there should be between 10 and 50 item families. If there are fewer than 10, it usually means there is not enough division of the products to achieve good control. If there are more than 50, it usually means there is not enough savings in planning effort to be worthwhile.

  • Item families should be based on the item's physical handling and storage characteristics and on control requirements for it. Typically, families should consist of items of the same general size, shape and weight, they should be stored in the same type of storage devices and should share pick methods.

  • Item families should be consistent in terms of packaging requirements. Material hazards and special handling/packing/shipping requirements should also be considered.

  • Items with shelf-life requirements, or the need for special storage environments, should be in different item families from other items which do not have these considerations. Similarly, the need to track lot numbers or serial numbers is reason to classify items in a different family.

  • Item families created by engineering and production organizations are generally not acceptable for warehouse use because they divide the products into inappropriate groups and are not adequately aimed at warehouse handling and practices. Item families, for instance, should not be based on the item's cost or selling price, the market that the item is sold into, the product line it belongs to, the type of item it is assembled into, its source or supplier, or the kind of material it is made from.

    Jan B. Young, CFPIM, is director of warehouse technology for Catalyst International, Inc., a supplier of off-the-shelf warehousing and distribution systems. He is the author of Modern Inventory Operations, published by Van Nostrand Reinhold in 1990.

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