December 1997 Volume 7 • Number 12 The following table of contents lists articles in the current print edition of APICS —The Performance Advantage. You may follow any of the linked titles to read those items in their entirety. For quick navigation you may jump directly to any of the following sections: Departments, Features and Resources. Departments Letter from the Editor President's Message Real World Industry Events APICS Report APICS Chapter Seminars Education Notebook APICS '97 International Conference & Exhibition: Lively and Insightful Presentations Illuminate APICS '97 Working the Problem: A roundtable discussion The 1997 APICS Exhibition: Trends in Software Evolution APICS Business Outlook Index Dear APICS Solutions Back to Basics Consultants Forum APICS Online Developmental Decision-making Software, Systems & Solutions Technology on the Desktop The Customer Connection Integration Issues Products & Services 1997 Editorial Index Classified/Professional Services - click here to find out how to advertise in our next issue's classified/professional services section. Features Integrated Resource Management: An Internal Methodology for Affecting Business Outcomes By Jorge Lopez LEARNING from the lessons of the last great wave of applications integration &emdash; CIM.   Integrated Service Management: A Key Competitive Component By Lance LaCross, CPIM, C.P.A. Service Management can be effectively integrated with ERP to add value to product offerings, increase visibility and create revenues.   Strategic Selection of Projects By Robert F. Hales A practical way to tie the work of the organization to the strategy it is trying to implement.   New Technologies Support Predictive Maintenance By Steve Giovanelli Migrating to a predictive maintenance environment may be easier than you think.   Research Agenda for A New Business Philosophy By James F. Cox III, CFPIM With the advent of TOC, a new operational method is required.   To Cut Costs, Cut Internal Fraud By Michael Pierce, C.P.A., C.F.E. Manufacturers often overlook fraud within their own companies. Resources Simulation: Traditional and Non-Traditional Electronic Data Interchange Software Survey 1997 MRP II & Warehousing/Logistics Software Survey Addendum Cover photography courtesy of Fisher-Rosemount

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