December 1997, Volume 14, No. 12 Table of Contents

Zurf's Up! Inference Spins Off Smart Web Search Company Zurf Inc. (www.zurf.com), a newly-launched subsidiary of Inference, has opened up shop to develop and market ZurfRider, an intelligent personal Web search utility designed to reduce Internet search time by as much as 75%. Calendar A list of upcoming intelligent systems-related events. Book Shelf Reviews of current books dealing with intelligent systems. Intelligent Applications A round-up of recently released applications utilizing intelligent technologies. News Briefs A snapshot of newsworthy events in the intelligent systems arena. Cisco Isn't Kidding About Intelligent Search and Retrieval Cisco Systems (www.ciscosystems.com), a supplier of network technology and products, is using intelligent software agent technology to integrate CD-ROM and on-line Web information. Virtual Vehicle Project Enhances Automotive Sales Mercedes-Benz has developed a virtual vehicle project which allows potential car buyers to virtually customize and then experience in 3-D mode a fully rendered Mercedes automobile. HP Pilots Predator Through Virtual Prototyping Course Hewlett-Packard (www.hp.com) has unveiled the Romulus Predator, a high-performance "supercar" developed with concurrent engineering and virtual prototyping techniques. AIG Automates Underwriting Using Business Rules American International Group (AIG), an insurance company, has automated its underwriting processes using a rules-driven application. Case-Based Reasoning Helps NEW Serve Its Customers Better National Electronics Warranty has added case-based reasoning capabilities to its customer service call center as part of its growth strategy. Nestor Develops Intelligent Sensor for Railroad Intersections Nestor (www.nestor.com) has won a grant from the National Research Council to develop a neural network-based video sensor system, CrossingGuard for Rail, to monitor rail crossings for unsafe conditions. BallotMaster Fights Voter Fraud BallotMaster is a neural network-based ballot-box system designed to verify voters while helping to eliminate election fraud. ActiveX Components Embed Intelligent Systems into Applications Neural Computer Sciences (www.ncs.co.uk) is making its suite of intelligent technologies available as ActiveX components to help open up opportunities for search engine techniques that learn from the user and adapt accordingly. IriScan and GTE Develop Digital Certificates for Electronic Commerce IriScan (www.iriscan.com) and GTE (www.gte.com) have teamed up to develop a biometric solution for electronic commerce that will verify both sender and receiver by iris recognition before a transaction is completed. Conversa Launches Line of "Conversational" Software Conversa Messenger allows a user to interact with various telephone messaging functions as if they were conversing with a person. Wal-Mart Eliminates Paper Lists with Voice-Based System Retail giant Wal-Mart (www.wal-mart.com) has installed a voice-based order filling system to eliminate mispicks and product labeling costs. AutoPilot Draws on Neuro/Fuzzy Technology to Improve Wintel Server Performance AutoPilot P/SA from MCSB Technology (www.mcsb.com) enables Intel servers running Windows NT to improve system performance and scalability, thanks to neural networks and fuzzy logic. Shell Pumps Up Oil Production with Intelligent Forecaster Shell Expro has implemented an advanced forecasting system for accurately predicting oil field production. Santa Hires a Virtual Elf to Help Answer Kids' Letters BellSouth.net (www.bellsouth.net) has developed a fuzzy logic-based interface that allows children to interact with Santa Claus.

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