Intelligent Systems Report € June € 1996 € Volume 2 € No. 6

Electronic Banking System

Edify's Electronic Banking System (EBS) combines Web banking services with optional electronic banking capabilities that support self-service via telephone, fax and personal financial management software. It allows financial institutions to deploy interactive Web banking services for their retail customers. It combines support for full bank branding with an open systems approach, helping banks maintain a direct relationship with their customers while also controlling the payment process.
This is accomplished through a user interface framework that includes a toolset to allow banks to incorporate their unique brands, logos and product names into the application. The framework leverages the latest Web browser technology to offer users an intuitive frames-based Web user interface. A non-frames-based user interface can also be presented to the customer.

The first release of EBS can include up to six integrated application modules:

Home Banking, including secure log-on, account balance inquiry, funds transfer, account statement review and transaction reports;
Bill Payment;
Personal Profile, including password update, account profile review, account profile update and user interface selection (frames/non-frames);
Dynamic Target Marketing;
Message Center, including bank message creation and review for correspondence between customers and bank personnel; and
Customer Service Teleconferencing, including Web-activated customer service requests, providing for automatic teleconferencing between the customer and the bank customer service representative.

Pricing for EBS begins at $195,000.

Click here to return to Table of Contents for the ISR June issue