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Table of ContentsJune 1997
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Electronic Commerce Update and World Class Logistics Report supplements |
NAM Recognizes Excellence in
Manufacturing
The National Association of Manufacturers (NAM) awards the annual
Shingo Prize for industrial excellence. This year's winners run the
gamut from manufacturers of automobile frames and seats, to plastics
producers, to paper manufacturers. The one common element to all
these plants is a commitment to quality in manufacturing.
Information Sharing
Spurs Success in Supply Chain Management
Effective supply chain management can have significant impact beyond
just better service and delivery performance for customers. When the
necessary information is being shared throughout the supply chain,
tremendous savings can be achieved by compressing the
order-to-delivery cycle time.
News in
Brief
A compilation of newsworthy items of interest to manufacturers.
Customer
Complaints: Prevent or Perish
What percentage of your sales dollars or operating expenses are you
spending answering customer complaints? In order to compete in global
markets, every customer problem must be anticipated and prevented
before it can occur. This article looks at some prevention
strategies.
Technology Update:
Concentra Launches Project KBO
Project KBO (for Knowledge-Based Organization) has been established
to create an environment for harnessing, storing and deploying human
knowledge throughout every aspect of a manufacturing organization's
business.
Manufacturer's
Library
Reviews of current books dealing with manufacturing
management.
Products
A round-up of recently released manufacturing products.
Calendar
A listing of upcoming manufacturing industry events.
Case Study: Bose
Fine-Tunes Manufacturing with PDM
Bose, a manufacturer of stereo speakers, has created a
concurrent engineering environment in its design and manufacturing
operations, supported by product data management (PDM). This
environment has enabled Bose to shorten the development cycle for its
products while maintaining quality.
The Perfect
Warehouse
Shinwa, a Japan-based merchandise wholesaler, has achieved a
shipping accuracy rate of 99.999%. Since the facility opened a year
ago, only three errors have occurred in over 2 million lines shipped.
Closing an SAP R/3 Logistics
Functionality Gap
SAP's R/3 enterprise software solution is well regarded for
its strengths in manufacturing and financial applications, but not so
well thought of due to weaknesses in logistics. Until SAP improves
R/3's transportation management capabilities, the best the industry
can hope for are adequate bridge products from logistics software
vendors.
Third-Party Logistics
Goes Live in the Beverage Industry
Kirin Beer, a Japanese brewery, has spun off its own
third-party logistics subsidiary. With over $60 million invested in
material handling systems, some think Kirin is the most highly
automated beverage distribution center in the world. There is no
human work element in case or pallet picking.
Fujitsu Launches Logistics
Consulting Practice
Japanese computer-maker Fujitsu has established a consultancy
to help its clients evaluate and improve their logistics operations
and systems.
Logistics
Solutions '97
This year's North American Warehousing Distribution Exposition
and Conference (NAWDEC '97) will be held in Atlanta, Ga., October
21-23. The conference will focus on Logistics Solutions.
Logistics
Management Institute
The Logistics Management Institute (LMI) has been established
as a virtual university for logistics professionals. LMI is based in
Atlanta, Ga., and will be holding training courses throughout the
year.
Logistics
Megatrends
Dr. Ed Frazelle, president of LMI, presents a checklist of 20
items for professionals to assess the performance of their own
logistics organizations.
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Editors: Edward H. Frazelle, Ph.D., Maria F. Rey 3350 Cumberland Circle, Suite 1900, Atlanta, GA 30339 (770) 984-5448 • |
David
Blanchard, Editor
Nancy
Bistritz,Managing Editor
John Llewellyn,
Publisher
Editorial:
P.O. Box 159
Kent, OH 44240
(330) 677-4210;