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May 1997, Volume 14, No. 5
Survey Finds On-Time Delivery
Improvement
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Mid-sized manufacturing firms reduced overall product delivery times
by almost 10% in the past year, according to PulseMark, a nationwide
survey of manufacturers conducted by the National Association of
Manufacturers (Washington, D.C.;
http://www.nam.org) and McGladrey
& Pullen (Schaumburg, Ill.;
http://www.mcgladrey.com), an
accounting and consulting firm. Reduced product delivery times are a
key indicator of competitiveness because control of internal
production capabilities, supplier linkage, product quality and
material are all determinants in how well U.S. manufacturers compete
in the global marketplace.
PulseMark provides company owners and plant managers with an
individual plant-based scorecard, evaluating operational and
financial performance to identify company strengths and weaknesses.
The PulseMark survey of more than 30,000 manufacturers in all sectors
of industry couples measures of speed, quality and agility with
traditional financial measurements.
Initial results of the survey show positive but mixed results over
the past two years. The survey found:
- On-time delivery increased 2% from last year, to 95%.
- First-pass ratio, an indicator of the amount of product that
completes the production cycle correctly for the first time
through, increased slightly to more than 95%.
- Absenteeism increased by 0.2%, to 2.2%.
- Raw material inventory turns dropped on average from 9 to 7.5.
- Work-in-process turns dropped from 15 to 12.5.
- Finished goods inventory turns increased to more than 11, up
from 10.7.
- Set-up times — a measure of production agility that
calculates how quickly a machine can be set up or reset for
changes in production — have increased from an average of 30
minutes to 42 minutes.
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