
Intelligent Manufacturing March 1995 Vol. 1
No. 3
"If we had those things, we wouldn't need MRP!"
This spirited comment was made by my former boss, the manufacturing
manager of a major manufacturer of commercial cooking equipment. I
had just reported to him the prerequisites to MRP success, which I
had learned at a week-long MRP implementation school conducted by IBM
in Chicago. My report concluded that our company needed control over
inventory, accurate bills of materials, and a master production
schedule that was stable for the length of the lead time of our
longest lead time material.
His comment has influenced my work for nearly two decades. In the
fast-paced manufacturing world of the 1990s, I see increasing numbers
of companies who mistakenly believe that some program or technique
will turn around their inefficiencies and high costs. Most are tagged
with some three-letter acronym: MRP, JIT, TQM and such. I recently
taught a professional class in which the instructor's manual exhorted
students to memorize four and one-half pages of acronyms.
All of these programs are techniques. We should view these
techniques as tools. In order to benefit from the use of any
tool we must: 1) Learn how to use the tool, and 2) Learn when and why
we should use the tool.
Many of us in American manufacturing are technique-happy. We are so
excited about learning how to use new tools that we are neglecting to
learn when and why we should use those tools. It's somewhat
like a mechanic who replaces the springs on a car just because he has
a new spring compressor and has learned how to use it. But did he
troubleshoot the car to determine whether it needed new
springs? Is it going to solve any problems to put new springs on the
car? Or is it a waste of money that fails to address the real
problem?
My company of long ago learned about the new tool of the era, MRP.
They bought it. But no one did the troubleshooting to find out
whether the company needed MRP. Or whether the elements of
success were in place to allow MRP to work. Sort of like putting new
springs on a car with no axles. The owner will realize no improvement
in performance. MRP did not work in my company because the basics
were not in place.
Basics: The Foundation of Manufacturing
So, what are the basics? They are the inviolate principles that allow
manufacturing to work. Something like the laws of physics for
manufacturing.
An example is a Stable Master Production Schedule. In the example
above, I proceeded to work with Sales and Production to gain
stability for the Master Schedule. We designed a simplistic program
to sort existing orders by due date and model. Planners put together
a single level bill of materials for each model that listed major
items only ("A" inventory items...). Production agreed to keep all
major items in orderly locations in order to allow quick, visual
inventory verification.
At the beginning of the project, the company had a production rate
that averaged 66 units a day - with extensive overtime. Six weeks
later, we improved to 100 units a day with nearly no overtime. That's
a 50%+ increase in productivity.
Here's the point: In six weeks time, we realized more productivity
increase than the company ever hoped to achieve with a full MRP
implementation. That increase in productivity came from a crude and
simplistic attention to the basics. (It is noteworthy that the
company was still using the simple scheduling program 10 years later
and had made no further efforts to implement MRP.)
The editors of Intelligent Manufacturing have asked me to
write a series of articles, the central theme of which will be a call
for attention to the basics - the building blocks of profitable
manufacturing. The time is critical for America. We have drifted so
far away from the basics that we think our difficulties with
manufacturing are normal. Many of our managers are attempting to
implement sophisticated techniques when the basics of their
businesses are in total chaos. They are doomed to frustration, high
costs and inefficiencies.
In these articles, we will talk about the basics and the complex
interrelationships among them. What do we mean by stability
and how does it affect profits? How does product design lock
in (or lock out) quality and cost control? And what about
people: How does morale and involvement contribute to
profits?
We will talk about organizational structure and its effect on
the implementation of the business plan. We'll also discuss
how communication and responsibility and
accountability fit into the foundation of manufacturing
profits.
Cost control is one of the basics. The basic element of cost
control is the ability to determine real costs. We will talk
about both and their impact on the bottom line. We will talk about
accurate forecasting. It is possible for you to have an
accurate forecast - discover how you can and why you should.
Everybody worries about excess inventory. We'll look at the causes
of inventory in an upcoming issue. When you can manage the causes
of inventory, you are managing the inventory - and it's easier. We'll
also talk about management in general - what to manage, how to
manage and when to manage.
The basics of manufacturing success are something like the laws of
physics. At once they are both ultra-simple and ultra-complex. A full
understanding of the basics is the foundation for long-term,
high-level success in manufacturing. Stay tuned to Intelligent
Manufacturing.
Paul Peyton is president of DynaTech Industries (Colville, Wash.),
a manufacturer of a new type of solid fuel heating device. Over the
course of his career, he has also been manufacturing manager for
Aladdin Steel Products, manager of manufacturing planning and control
for Welk Brothers Metal Products, and manager of product engineering
for Frymaster. He can be reached at (509) 732-4066.